Preventing Phone and Email Scams

How Seniors Can Stay Safe from Phone and Email Scams

Scams targeting seniors are becoming more sophisticated every year. Whether it’s a fake phone call from “Medicare” or a phony email from your “bank,” the goal is always the same — to steal your money or your personal information.

But here’s the good news: you can stay one step ahead of scammers by learning to spot the warning signs.


Phone Scams: Don’t Get Hooked

Scammers often sound official, polite, or even urgent. They may claim to be from Social Security, your insurance company, or a charity. Some may even use your local area code to look familiar.

Here’s how to protect yourself:

  • Don’t trust caller ID. Numbers can be faked to look legitimate.

  • Never give personal information. If someone asks for your Social Security number, Medicare ID, or bank details — hang up.

  • Ignore threats or pressure. Real agencies don’t threaten arrest or demand gift card payments.

  • Let unknown calls go to voicemail. If it’s important, they’ll leave a message.

  • Use call-blocking apps. Many phone carriers offer free scam-blocking tools.


Email and Online Scams: Think Before You Click

Phishing emails often resemble real messages from your bank, a delivery service, or even your grandkids. They might say “Your account is locked” or “Click here to claim your prize.”

Stay safe online by following these tips:

  • Don’t click on unknown links or attachments.

  • Check the sender’s address carefully. Look for small typos like “bankofamerca.com.”

  • Watch for emotional or urgent language. Scammers try to make you act fast before thinking.

  • Use strong passwords and enable two-factor authentication (2FA) for extra security.

  • Keep your device updated to block new threats.


Build Smart Safety Habits

  • Add your number to the Do Not Call Registry.

  • Report scams at reportfraud.ftc.gov.

  • Talk with family or friends before responding to suspicious calls or emails — staying connected is your best defense.

  • Share this information with other seniors. Protecting yourself also helps protect your community.


The Bottom Line

If it sounds too good to be true — it probably is.

Trust your instincts, take your time, and never be afraid to hang up or delete. Scammers rely on urgency and fear — staying calm and cautious keeps you in control.

At SeniorSupportAZ.com, we believe informed seniors are empowered seniors. Stay alert, stay confident, and stay connected — because peace of mind is the best protection of all.

Download this handy flyer and post near your computer as a reminder to not fall for these scams: Senior_Scam_Prevention_Flyer